Wednesday, May 9, 2012

Really Walgreens?

As I'm sure you are painfully aware, I am just recently back on my thyroid medicine after 5 (horrible) weeks becoming super hypothyroid.  A fate I wouldn't wish on my enemy. 

The night before I was to start taking them, I lovingly opened the bags and may or may not have sang songs of joy to my husband about them.  That is... until I noticed there weren't many pills in the container.  Then I read the instructions:

"Take 1 pill daily, alternating with 175 mcg every other day"

I didn't have any 175 mcg pills.  And I only have 15 pills to last a month.  This meant I was going to run out in 2 weeks and not be able to refill them for a month.  I got a mild panic attack.



2 visits to the pharmacy later and the prescription got fixed.  The endo had sent in a new prescription for 30 days of the correct dose.  All's good.

Except insurance wouldn't fill it because, according to them, I didn't need any more pills for 2 more weeks.  (Side Note:  Why is my health insurance questioning the advice of my doctor?) I made several calls to Walgreen's.  They managed to not fix the problem and I was getting dangerously low on pills.

At this point, I began to feel like a drug addict.  And I was seriously questioning my insurance and Walgreen's.  Why wouldn't they fill this dang prescription?  Were they afraid I was going to sell them?  After over a month of hypothyroidism, those pills were like gold to me.  Does Synthroid go for a lot of money on the black market?  Not that it matters because ain't NO ONE getting mine!

Yesterday I called in the morning.  The tech said they would call my insurance and get it figured out.  Later that evening, I went to pick the meds up and they weren't ready.  Apparently they still needed to call my insurance.  They proceeded to call at 6:30 in the evening and then inform me that no one was available to talk to him because they were closed.  Duh.  That's why I called in the morning!!

I finally got my prescription.  And it's a good thing since I was about to start cutting people if I didn't have them in time.  Not really.  Maybe.

4 comments:

  1. phewww! glad you got them. i was scared there for a second.
    freaking walgreens. i dealt with kaiser awhile ago. it wasn't as bad as this but it was enough to make me eat a box of cookies.

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  2. Wow. I really hate the insurance system. And it sounds like Walgreens is just as bad. Thank goodness things are looking up!

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  3. Walgreens is the WORST. I finally switched to Pharmaca last year after far too many instances like the one you experienced. I'm still having problems with my insurance not wanting to fill my birth control pills when they're supposed to, but that's another fight for another day.

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  4. Getting prescriptions can be a hassle. I recently had an incident - the folks at the doctor's office kept telling me they'd sent in a prescription renewal to the pharmacy, and the pharmacy kept telling me they didn't receive it. So there were phone calls, a visit to the pharmacy, and more phone calls before it was finally discovered the doctor hadn't hit the "send" button on his computer!

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